Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eli Samuel

Eli Samuel

July 7, 2025

5  out of  5
rating by Eli Samuel
"Excelencete expericia muy bien trato me senti muy agusto gracias no sabe lo mucho que me ayudó"
Profile photo of Daniel Cooper

Daniel Cooper

June 28, 2025

5  out of  5
rating by Daniel Cooper
"Melissa is a God send. Helped me get the needed paperwork that Jose forgot to do. Absolutely recommend her and Mike."
We responded:
"Thank you Daniel. Mike SF Agent"
Profile photo of Cousin Life

Cousin Life

June 27, 2025

5  out of  5
rating by Cousin Life
"Very easy process, communication was very good. Good experience and willing to go the extra mile."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jenny Flores

Jenny Flores

June 27, 2025

5  out of  5
rating by Jenny Flores
"Insurance for me has always been a bit intimidating/confusing but Nohemi helped me feel confident with my plan which is such a relief. Thanks Nohemi for explaining every step and answering my many many questions. Highly Recommend !!!"
We responded:
"Jenny thank you so much for the 5 star review we appreciate you taking the time to leave us this review and let everyone know how awesome Nohemi is . Mike SF Agent"
Profile photo of Meredith Horton

Meredith Horton

June 27, 2025

5  out of  5
rating by Meredith Horton
"I have been working with Melissa at State Farm for years and she is wonderful! She is always extremely helpful with all of my questions! I know she genuinely cares about me and what’s best for me and does everything she can to help with everything I need! I can confidently say you are in great hands- not with Allstate, but with Melissa at State Farm! I wish everyone had a heart like Melissa’s."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Melissa and everyone in our office will give you this great service. Thanks Mike Podzemny State Farm Agent. "
Profile photo of Jeff Avery

Jeff Avery

June 26, 2025

5  out of  5
rating by Jeff Avery
"Mikes office is always very helpful and works for me as their client"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Pauline King

Pauline King

June 3, 2025

5  out of  5
rating by Pauline King
"Danele & Nohemi were very friendly & helpful"
We responded:
"Pauline, thanks so much for the awesome review and recognizing Nohemi and Danelle. They are very good at what they do and our office is all that good. Thanks Mike Podzemny SF Agent!!!"
Profile photo of Bob Thayer

Bob Thayer

May 14, 2025

5  out of  5
rating by Bob Thayer
"Jennifer Contreras handles my account with Podzemny. She's great, always helpful, and can answer the multitude of questions I can ask. Fast, reliable, and sweet, she makes dealing with insurance easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Yanet m

Yanet m

April 23, 2025

5  out of  5
rating by Yanet m
"Cathy Ramírez Es un amor de persona muy professional que Dios la bendiga"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jose Marquez

Jose Marquez

April 14, 2025

1  out of  5
rating by Jose Marquez
"Somebody with this insurance crashed my pick up, now I'm having problems because they don't want to pay me, so this not a good insurance they are very irresponsible, and I talk to them and they are very rude, just because they don't want to pay"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Profile photo of Eddie V

Eddie V

April 4, 2025

2  out of  5
rating by Eddie V
"Really hoped to see that 4.9 star customer service at work. Sadly today was not it. Spoke to Melissa for a home and auto quote, I clearly stated I was looking to do business with them only. She took my information down, we only got halfway done when she asked to be excused to speak with a different customer. She did promise to call back within 30min tops so I didn’t mind. Two hours later, I get an email from a different location in midland, not even a phone call! It felt very impersonal, hence the two stars. Not gonna lie, She was nice over the phone but I just disagree the way my situation got handled."
We responded:
"Eddie V I am so sorry that we did not meet the 4.9 standards that we generally always hit. I can make excuses but I won't. I want to apologize for that and I hope you will give us a chance to relook at your business now or in the future so we can reestablish who we really are. Thank you for your review to make us better! Mike Podzemny State Farm Agent!! "
Profile photo of Keith ray8

Keith ray8

March 24, 2025

5  out of  5
rating by Keith ray8
"Melissa Lopez is absolutely wonderful!!! Anytime I needed anything she had an answer. Anytime I needed help she is there. Thank you Melissa for making my experience with State Farm absolutely Great !!!"
We responded:
"Keith ray8 thanks so much for the 5 star review!!Melissa does a great job in our office. We really appreciate you allowing us to take care of your business, and look forward to doing that for many years to come. thanks Mike SF AGENT!!"
Profile photo of Melissa Lopez

Melissa Lopez

March 24, 2025

5  out of  5
rating by Melissa Lopez
"Mike Podzemny and his staff take care of all of my families insurance needs. Auto, home, life, jewelry & other items. I have peace of mind having the best agent and agency in Odessa taking care of me!"
We responded:
"Thank you Melissa for our 5 star review. We appreciate your business and appreciate your time to give us an awesome review. We will continue to work hard to take care of you and your family. thanks so much Mike Podzemny State Farm Agent."
Profile photo of Karen Ply

Karen Ply

March 21, 2025

5  out of  5
rating by Karen Ply
"I had to call Mike Podzemny because my paydays have switched and I need to change the date on my payments. Cathy was a big help and so pleasant. Best customer service I have ever had with a company."
We responded:
"Karen thank you for the review. Cathy does a great job in our office and we are so appreciative that you allow us to take care of your business. Thanks Mike Podzemny SF Agent"
Profile photo of Donnette Bentinck

Donnette Bentinck

March 20, 2025

5  out of  5
rating by Donnette Bentinck
"Melissa is always great at helping me with whatever questions or concerns I may have. She is the reason I am very excited to work with State Farm again."
We responded:
"Donnette thank you for the review. thank you for the 5 star review and thank you for letting everyone know what a great job Melissa does in our office. We look forward to taking care of you for years to come. We will be here for all of your insurance needs. Mike SF AGENT"
Profile photo of Miguel Hernandez

Miguel Hernandez

March 19, 2025

5  out of  5
rating by Miguel Hernandez
"Daija was amazing! Great insurance coverage at affordable prices."
We responded:
"Miguel, thank you so much for the kind words that Daija did for you and how this office is the best place to be. We appreciate you allowing us to take care of you and all of your business. Daija always does such a great job with all of our clients. Thanks Mike Podzemny. SF Agent "
Profile photo of Zeke Davis

Zeke Davis

February 20, 2025

5  out of  5
rating by Zeke Davis
"First time car buyers or anyone looking to purchase a car contact these guys Melissa Lopez was very diligent and quick thinking it took little to no time to get me started on a insurance policy and great prices at that 10/10 thank you once again Melissa"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jose Calvo

Jose Calvo

February 18, 2025

5  out of  5
rating by Jose Calvo
"Danele N Calvo is the best."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Saul Morales Bedoy

Saul Morales Bedoy

February 18, 2025

5  out of  5
rating by Saul Morales Bedoy
"Melissa take good care of us"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Brittany Calderon

Brittany Calderon

February 17, 2025

5  out of  5
rating by Brittany Calderon
"Had an awesome experience with Melissa Lopez!! She is very knowledgeable and answered all my questions. I definitely recommend her!!"
We responded:
"Brittany thank you for the 5 star review and thank you for recognizing Melissa and what a great job she does. Thanks Mike Podzemny SF Agent!!"
Profile photo of Sixto Hernandez

Sixto Hernandez

February 7, 2025

5  out of  5
rating by Sixto Hernandez
"We have been with Mike Podzemny for years, and we absolutely love it! Working with Daija Rodriguez has been an amazing experience she is incredibly caring, sweet, and knowledgeable. You can truly tell she loves what she does. While I was car shopping, I sent in several VIN numbers over a period of time, and she was always fast and helpful, ensuring I got the best rate to fit our needs. Her patience and dedication made the process so much easier. If I could give 10 stars, I would! I highly recommend State Farm – Mike Podzemny for the best rates and exceptional service."
We responded:
"Wow!! This is actually the best maybe if not the best but one of the best reviews that we have ever had and you sure made our day by taking time to do this. I can tell you that Daija was so proud to get such a great review but more than that knowing that she did such a good job and you rewarding her with a 10 star review or at least wanting to give her a 10 star. Thanks Mike Podzemny SF Agent!!! "
Profile photo of Erick Lujan

Erick Lujan

January 31, 2025

5  out of  5
rating by Erick Lujan
"Nohemi was very helpful and kind!"
We responded:
"Erick, thank you for the review and thank you for the great heads up on Nohemi!!! Mike SF Agent"
Profile photo of Justyn Carrillo

Justyn Carrillo

January 31, 2025

5  out of  5
rating by Justyn Carrillo
"Nohemi is an amazing worker, ask for her! She is very kind and helpful."
We responded:
"Justyn thank you for the review and thank you for the pat on the back to Nohemi, she does a great job in our office. America if you want great insurance and you want great service come to our office and we will give you both! Mike Podzemny your State Farm Agents office of choice. Thanks!!!!"
Profile photo of Thad Garlinghouse

Thad Garlinghouse

January 30, 2025

5  out of  5
rating by Thad Garlinghouse
"Nohemi Morales and Melissa Lopez helped me out and quoted auto policies drastically less than a previous quote I had gotten and lower than my current insurance with better coverage! These ladies are awesome!! Go see them!!"
We responded:
"Thad, thank you so much for the 5 star review. Thank you for reaching out and commending Melissa Lopez as well As Nohemi Morales on such a job well done. We do have great products and great people that work in our office just like the two that have been mentioned. Thanks Mike "
Profile photo of Kayla Bingham

Kayla Bingham

January 29, 2025

5  out of  5
rating by Kayla Bingham
"Everyone here is so helpful and knowledgeable. Customer service is A+. We have commercial and individual policies both which we received excellent service on. Melissa is my go to.. she has been handling our insurance questions/concerns/ policies for a while. We have recent had the pleasure of working with Marilyn and she has been great."
We responded:
"Kayla it was awesome to recently see you, Chris and your son. We appreciate your business and friendship. thank you for the 5 star review and your long time relationship. Mike SF Agent. "