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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aciid Bxbi

September 9, 2025

5  out of  5
rating by Aciid Bxbi
"She was very understanding and sweet about my issue and she even helped me try to lower my payment"
We responded:
"Thank you so much for the great review. We want to do everything that we can to take care of you and all of your business. Mike SF Agent!!"
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Frances Hall

September 8, 2025

5  out of  5
rating by Frances Hall
"Our house flooded due to a broken water pipe. Mike came to check the damage as soon as we called. He immediately got his people working on our claim! Madison, Mellisa, Deija and Ronny Moten were extremely helpful during the 6-7 weeks it took to get our house livable. They always answered our calls and were very helpful! This adventure was less stressful thanks to all of his people!"
We responded:
"Frances thank you so much for such a great review. We especially love 5 star reviews and that is the kind of service we always hope to give. Thank you so much and thank you for recognizing all of our people , i know they appreciated getting their names mentioned thru this difficult and trying times for you guys. Mike Podzemny State Farm Agent!!! "
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Cesar Chavez

September 3, 2025

5  out of  5
rating by Cesar Chavez
"Melissa is always great at answering any questions I have and giving me the best options for my needs."
We responded:
"Cesar thank you for your review. We appreciate your highlighting Melissa and what a great job she did for you. We look forward to take care of your business for years to come. thanks Mike Podzemny SF Agent "
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Rosemary Laman

August 21, 2025

5  out of  5
rating by Rosemary Laman
"Mike Podzemny & his entire office staff is the best! Today I had the pleasure of having Danele help me. She is very sweet, helpful & knowledgeable! I had the pleasure of having Nohemi help me when I went back to Mike Podzemny State Farm a while back. She was awesome! Like I said-the entire office staff is top notch."
We responded:
"Thank you Rosemary we love to get the 5 star reviews and we love to get the individual pats on the back but we really really love when you brag on our whole office it means a lot to us and everything that we can do for you. Keep in mind we do auto, fire or home policies. life, health, just let us know your interest and we will do the best we can for you all the time. Thanks Again so much!! Mike Podzemny your State Farm Agent!!! "
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YAW BOAKYE

August 8, 2025

5  out of  5
rating by YAW BOAKYE
"They have a nice service. I had a nice service from Angie Wynn. Responding to all my questions with excellent feedback. I will always recommend them to all."
We responded:
"Yaw , thank you for your 5 star review, and thank you fore recognizing Angie and for the job she did for you. She always does an excellent job in our office, and we look forward to taking care of you and your business for years to come. Mike SF Agent "
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Helen Holman

August 1, 2025

5  out of  5
rating by Helen Holman
"Thank you State Farm for always being so helpful. Mrs.Cathy Ramirez goes above an beyond to make sure all my questions are answered an my policy is covered just the way I need it."
We responded:
"Helen thank you for recognizing Cathy going above and beyond, she does that all the time. Thanks Mike the agent. "
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Marissa Navarrette

July 31, 2025

5  out of  5
rating by Marissa Navarrette
"Had nice experience with friendly person by the name Melissa Lopez. Was very helpful and gave me extra information also helpful. Thank you"
We responded:
"Marissa , thank you so much for such an awesome review. we are so thankful that you took the time to leave us such a great review. Mike Podzemny Agent. "
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Valerie Munoz

July 31, 2025

5  out of  5
rating by Valerie Munoz
"Friendly staff melissa was very helpful"
We responded:
"Thanks for the review Valerie we appreciate you taking the time to give all 5 stars!!Melissa is always very helpful all the time. Mike Podzemny Sf Agent "
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Amyee Duarte

July 28, 2025

5  out of  5
rating by Amyee Duarte
"Melissa has been nothing but amazing not only from helping me with my auto and home policy but also our business insurance. She had my insurance cards, binder and business certificate sent to me in snap! Thanks for your hard work and amazing communication Melissa"
We responded:
"Thank you Amyee. Melissa does a great job for us and is always helping our customers to be taken care of. Thanks Mike Podz State Farm Agent "
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Eli Samuel

July 7, 2025

5  out of  5
rating by Eli Samuel
"Excelencete expericia muy bien trato me senti muy agusto gracias no sabe lo mucho que me ayudó"
We responded:
"Gracias!! Miguel SF Agent. "
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Daniel Cooper

June 28, 2025

5  out of  5
rating by Daniel Cooper
"Melissa is a God send. Helped me get the needed paperwork that Jose forgot to do. Absolutely recommend her and Mike."
We responded:
"Thank you Daniel. Mike SF Agent"
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Cousin Life

June 27, 2025

5  out of  5
rating by Cousin Life
"Very easy process, communication was very good. Good experience and willing to go the extra mile."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jenny Flores

June 27, 2025

5  out of  5
rating by Jenny Flores
"Insurance for me has always been a bit intimidating/confusing but Nohemi helped me feel confident with my plan which is such a relief. Thanks Nohemi for explaining every step and answering my many many questions. Highly Recommend !!!"
We responded:
"Jenny thank you so much for the 5 star review we appreciate you taking the time to leave us this review and let everyone know how awesome Nohemi is . Mike SF Agent"
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Meredith Horton

June 27, 2025

5  out of  5
rating by Meredith Horton
"I have been working with Melissa at State Farm for years and she is wonderful! She is always extremely helpful with all of my questions! I know she genuinely cares about me and what’s best for me and does everything she can to help with everything I need! I can confidently say you are in great hands- not with Allstate, but with Melissa at State Farm! I wish everyone had a heart like Melissa’s."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Melissa and everyone in our office will give you this great service. Thanks Mike Podzemny State Farm Agent. "
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Jeff Avery

June 26, 2025

5  out of  5
rating by Jeff Avery
"Mikes office is always very helpful and works for me as their client"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Pauline King

June 3, 2025

5  out of  5
rating by Pauline King
"Danele & Nohemi were very friendly & helpful"
We responded:
"Pauline, thanks so much for the awesome review and recognizing Nohemi and Danelle. They are very good at what they do and our office is all that good. Thanks Mike Podzemny SF Agent!!!"
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Bob Thayer

May 14, 2025

5  out of  5
rating by Bob Thayer
"Jennifer Contreras handles my account with Podzemny. She's great, always helpful, and can answer the multitude of questions I can ask. Fast, reliable, and sweet, she makes dealing with insurance easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yanet m

April 23, 2025

5  out of  5
rating by Yanet m
"Cathy Ramírez Es un amor de persona muy professional que Dios la bendiga"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jose Marquez

April 14, 2025

1  out of  5
rating by Jose Marquez
"Somebody with this insurance crashed my pick up, now I'm having problems because they don't want to pay me, so this not a good insurance they are very irresponsible, and I talk to them and they are very rude, just because they don't want to pay"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Eddie V

April 4, 2025

2  out of  5
rating by Eddie V
"Really hoped to see that 4.9 star customer service at work. Sadly today was not it. Spoke to Melissa for a home and auto quote, I clearly stated I was looking to do business with them only. She took my information down, we only got halfway done when she asked to be excused to speak with a different customer. She did promise to call back within 30min tops so I didn’t mind. Two hours later, I get an email from a different location in midland, not even a phone call! It felt very impersonal, hence the two stars. Not gonna lie, She was nice over the phone but I just disagree the way my situation got handled."
We responded:
"Eddie V I am so sorry that we did not meet the 4.9 standards that we generally always hit. I can make excuses but I won't. I want to apologize for that and I hope you will give us a chance to relook at your business now or in the future so we can reestablish who we really are. Thank you for your review to make us better! Mike Podzemny State Farm Agent!! "
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Keith ray8

March 24, 2025

5  out of  5
rating by Keith ray8
"Melissa Lopez is absolutely wonderful!!! Anytime I needed anything she had an answer. Anytime I needed help she is there. Thank you Melissa for making my experience with State Farm absolutely Great !!!"
We responded:
"Keith ray8 thanks so much for the 5 star review!!Melissa does a great job in our office. We really appreciate you allowing us to take care of your business, and look forward to doing that for many years to come. thanks Mike SF AGENT!!"
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Melissa Lopez

March 24, 2025

5  out of  5
rating by Melissa Lopez
"Mike Podzemny and his staff take care of all of my families insurance needs. Auto, home, life, jewelry & other items. I have peace of mind having the best agent and agency in Odessa taking care of me!"
We responded:
"Thank you Melissa for our 5 star review. We appreciate your business and appreciate your time to give us an awesome review. We will continue to work hard to take care of you and your family. thanks so much Mike Podzemny State Farm Agent."
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Karen Ply

March 21, 2025

5  out of  5
rating by Karen Ply
"I had to call Mike Podzemny because my paydays have switched and I need to change the date on my payments. Cathy was a big help and so pleasant. Best customer service I have ever had with a company."
We responded:
"Karen thank you for the review. Cathy does a great job in our office and we are so appreciative that you allow us to take care of your business. Thanks Mike Podzemny SF Agent"
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Donnette Bentinck

March 20, 2025

5  out of  5
rating by Donnette Bentinck
"Melissa is always great at helping me with whatever questions or concerns I may have. She is the reason I am very excited to work with State Farm again."
We responded:
"Donnette thank you for the review. thank you for the 5 star review and thank you for letting everyone know what a great job Melissa does in our office. We look forward to taking care of you for years to come. We will be here for all of your insurance needs. Mike SF AGENT"
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Miguel Hernandez

March 19, 2025

5  out of  5
rating by Miguel Hernandez
"Daija was amazing! Great insurance coverage at affordable prices."
We responded:
"Miguel, thank you so much for the kind words that Daija did for you and how this office is the best place to be. We appreciate you allowing us to take care of you and all of your business. Daija always does such a great job with all of our clients. Thanks Mike Podzemny. SF Agent "